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New Participating Dentist Handbook Now Available
Our handbook is a valuable resource for
dental offices. It includes updated processing policies and claim submission requirements as well as CDT 2009/2010 code changes and other policies and procedures you should know for participating with and submitting claims to Delta Dental.

To access the new Participating Dentist Handbook, 
log onto Benefits Connection and click “Participating Handbook” on the left navigation bar.

Electronic Funds Transfer (Direct Deposit) Now Available to All NJ & CT Participating Dentists
Now you can receive claim payments directly into your bank account. It's secure, fast and easy! See the links below to read our announcement, get more information from our FAQs, and sign up by simply completing the Direct Deposit Authorization Agreement. Get started today!

Radiographic Submission Requirements Revised as of October 1, 2008
Delta Dental of New Jersey will implement new radiographic processing procedures for claims received on or after October 1, 2008. Whenever a participating dentist submits a claim that includes any combination of intraoral films whose combined fee equals or is greater than a complete series (D0210), the fee allowed will be limited to that of a complete series. Also, a panoramic film submitted together with supplemental radiographs will be handled in the same manner.

If a participating or non-participating dentist submits eight or more intraoral films and/or a panoramic radiograph with supplemental bitewings or periapical films, the dentist must submit a brief narrative as to the reason for taking the radiograph and also identify the tooth numbers of the periapical films if the radiographs are not part of a complete series or are not intended to function as a complete series. Delta Dental will consider that supplemental information in determining whether the x-rays will be subject to the limitations for individual x-rays rather than for a complete series.

Participating Dentist Appeals Rules and Forms Updated
Please note that we have updated the appeals rules for participating dentists to reflect changes in the fees charged by the American Arbitration Association for their external (non-binding) reviews. You may access the new rules and forms or call Customer Service at 800-452-9310 for a hard copy of the revised rules. The revisions will take effect on October 1, 2008.

 
NPI Information and HIPAA
IMPORTANT NOTE REGARDING NPIs: The Federal government required National Provider Identifier (NPI) numbers by May 23, 2007. If you have not sent your NPI information to Delta Dental of New Jersey, please send it to us as soon as possible. Download our NPI fax form from our Web site by clicking on the "NPI information" link below and then clicking on the link to the NPI Fax Form. Complete the form and fax it to 973-285-4192. If you have any questions, please contact your dental network coordinator at 888-396-6641.

You need an NPI number if you submit electronic claims or attachments, verify patient eligibility or check claim status online. To help you understand what you need to know about applying for and using the NPI number, read our NPI information. For information on our compliance with new laws, including HIPAA, click here.

 

Professional Services
Use this section to learn about:

 
In-Net Program
Additional value-added services for Delta Dental of New Jersey participating dentists.
 
Guestbook
Visitors to Delta Dental of New Jersey's Web site who sign the Guestbook will receive in their e-mail inbox information on specific topics of interest to them, such as benefits and services for dentists, members, benefit administrators, or brokers; electronic claims; and tips on oral hygiene.
 

Check Patient Benefits
To access patient benefits, eligibility, and claim information quickly and easily, go to Benefits Connection. You can also submit claims for free. To ensure that only you have access, you must register. If you have forgotten your password, click here. To learn how to register or to get answers to frequently asked questions about Benefits Connection, view our user tips or take the demo.

Kids Literally Fight Tooth Decay in Online Game
Oral health education takes a fun new twist with our Dental Defenders game. Players embark on action-packed adventures where brushing, flossing, and healthy eating help them win. Play Dental Defenders for a unique experience that you won't soon forget. Then tell your young patients about Dental Defenders with this colorful game poster!

 
Oral Health & Wellness
We believe everyone deserves good oral health. Along with providing quality dental benefits, we have oral health information you can share with your patients by topic, terms, and dental specialties. Your patients can also use our Glossary for additional dental definitions.
 
Electronic Claims and Electronic Attachments
View Information on electronic claims submission and electronic attachments.
 
We're Here to Help
For key contact information, click here. Unsure where to mail claims? Click here to find another Delta Dental member company's mailing address.
 

Educational Resources and Schedule of Events

  • Dental News is a free, bimonthly newsletter for all New Jersey and Connecticut dentists. To read the current issue or access the archives, click here.
  • For a schedule of events, click here.
  • PANDA is an educational program aimed at helping dental office personnel recognize and report suspected cases of child abuse and neglect. For more information on PANDA, click here.
 
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