Customer Billing Portal
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Benefits Connection Username and Password Reminders
Usernames must be 8-20 characters long. Passwords must be between 8 and 20 characters, and must satisfy three out of these four requirements: 1. English uppercase characters (A through Z), 2. English lowercase characters (a through z), 3. Base 10 digits (0 through 9), 4. Non-alphabetic characters (for example: !, $, #, %). To protect and secure protected health information online, we require Benefits Connection users to change their passwords every 90 days. Both can be changed at any time. Just login to Benefits Connection, and then click “Profile” under “Other Tools.” If a user forgets their username or password, they should use the links under the Login to Your Account box on every page of this website. If they are having difficulty logging in to Benefits Connection, please have them call Customer Service at 800-452-9310.
Unique ID Numbers
We now provide unique ID numbers at the request of groups. Call 800-624-2633.